Last updated: 9 April 2018 - minor change to wording
For visitors to this, our website, our hosting company provides us with aggregated information on the pages viewed, the browser used and the referring page or search engine that linked to our site. You cannot be identified individually from this data.
If you make a purchase then SendOwl will collect, on our behalf, all the information necessary to fulfil your order. This will include your email address and your country of residence which will determine the appropriate VAT rate to apply. For orders of physical goods we'll also collect your name and address for shipping.
For payments by card, payment information will be passed to payment gateway Stripe for processing. Whether you pay using Stripe or PayPal, the resulting transaction identification number will be recorded.
SendOwl do not retain card details, and we never have access to them.
We use the information gathered to:
The data collected is not shared or sold on in any form. There may however be a very remote possibility that we might be compelled to provide information to law officials.
Members of our mailing list are present because they have made an explicit decision to join, either in writing or as part of the ordering process. We will occasionally send an email to the email address provided with details of upcoming or new products. This may include a discount code for purchases on our website. Each email will have a link which will enable you to opt-out from any further emails. You can also remove yourself from the list by contacting us via our enquiries page.
Addresses on our mailing list will not be shared, or sold, or used for any other purpose than stated above.
This statement will be updated over time; when a change occurs this will be flagged up on the main page.